Mitie, the UK’s leading facilities management company, has scooped two award wins at this year’s CIR Risk Management Awards, taking first place in both the ‘Risk Management Innovation of the Year’ and ‘Risk Management App of the Year’ categories for its innovative Risk Safe solution. The annual CIR Risk Management Awards recognises and rewards excellence in the field of risk management and is the pinnacle of achievement for the best people, products and programmes within the sector.

Launched in 2021, Risk Safe is Mitie’s digital risk register designed to help organisations automate existing processes for managing operational, reputational and regulatory compliance risks. The tool was designed by Mitie’s Risk Management team in order to streamline its existing practices, which were previously very manual and time consuming.

Though it has only been in place for a short period of time, the software solution, which was developed in-house by Mitie’s Connected Workspace Team, has already had a positive impact on Mitie’s risk management processes, as the business has been able to move from hundreds of individual risk register documents to one centralised platform, with its 900 users capturing 4,000 different risks across over 500 risk registers. By introducing Risk Safe, Mitie has eliminated the need for labour intensive risk audits, and instead created a comprehensive hub which can be used to accurately capture, assess, and manage all risks across the organisation, giving the company a 360-view of its risk profile.  

Following its own success using Risk Safe, Mitie plans to offer the platform to customers to support them in modernising their risk management systems.

Ian Carter, Group Head of Risk, Mitie, said:

“We’re incredibly proud to have won two awards at this year’s CIR Risk Management Awards in recognition of our innovative risk management platform, Risk Safe. As a system that was designed and developed in-house, receiving these prestigious awards reflects our technology-led approach to risk management, as well as the hard work and dedication of the teams who have brought the platform to life.”

Notes to editors

About Mitie 

Notes to editors  

Founded in 1987, Mitie’s job is to look after places where Britain works and is the leading facilities management company in the UK. We offer a range of services to the Public Sectors in Central Government and Defence and Communities (Healthcare, Education and Campus & Critical).  Our Technical Services (Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning and Office Services) divisions serve private sector customers in Telecoms, Financial & Professional Services, Transport and Industrials and increasingly to the public sector. Finally, our Specialist Services (Care & Custody, Landscapes, Waste Management and Spain) division serves both the public and private sectors in these niche businesses. 

Mitie acquired Interserve’s facilities management business on 30 November 2020 and now employs 68,000 people. We are the champion of the ‘Frontline Heroes’ who have kept Britain working during the COVID pandemic. We take care of our customers’ people and buildings, through the ‘Science of Service’, and we are transforming facilities to be more flexible, safe, sustainable, and attractive to all. 

The business continues to execute its technology-led strategy and in the past twelve months has received multiple awards – the top few from each division are listed below.  Find out more at www.mitie.com.