MITIE is pleased to announce that they have been appointed as the exclusive retail guarding supplier to Marks & Spencer’s wholly owned mainland UK stores. 

The contract, which commenced on 1 April 2007, follows the company’s interim contract managing retail security activity at a selection of Marks & Spencer stores. The new contract sees MITIE annually managing over 750,000 hours of manned security further enhancing MITIE’s position as a leader in the provision of security services to the retail sector. 

MITIE’s team of security officers will support Marks & Spencer’s store management teams in maintaining a safe, secure environment for customers and staff and will also support stores with loss prevention activities. 

As part of the contract, all personnel will receive ongoing retail training from the MITIE Case security faculty to ensure that they stay abreast of the latest retail security requirements. 

Clint Reid, Head of Profit Protection at Marks & Spencer, commented: “We have been impressed with the way that MITIE mobilised the interim contract and in the way that they have supported us over the past six months. We are looking forward to building on our strong relationship.” 

Jeff Flanagan, Managing Director, MITIE’s Security division, commented: “We are delighted to have been selected as the exclusive store security provider to Marks & Spencer. We recognise that maintaining a safe, secure environment in stores is critical and we look forward to working with their teams and ensuring that we can support them in maintaining a positive retail environment.” 

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For further information please contact: 

Tori Ainsworth, Corporate Communications Manager, MITIE Group PLC 
T: 020 7022 8465 M:07976 650822 E:tori.ainsworth@mitie.co.uk 

Darren Gamage, Head of Marketing, MITIE Security 
T: 01908 671317 M:07816 971916 E: darren.gamage@mitie.co.uk 

Editor’s notes
MITIE Group PLC MITIE
is one of the UK’s leading support services companies, delivering facilities, engineering and property services to more than 6,000 public and private sector clients. It is also one of the UK’s largest employers with over 44,000 people supporting customers every day. 

MITIE provides all of the facilities services that organisations may wish to outsource including Catering, Cleaning, Document Management, Front of House Services, Energy Services, Engineering Maintenance, Facilities Management, Landscaping, Grounds Maintenance, Pest Control, Security and Waste and Environmental Services. MITIE also offers engineering and property services, improving buildings for its customers by providing Building Refurbishment, Fit-Out and Maintenance Services, together with Mechanical & Electrical Engineering. 

MITIE’s unique share ownership ethos ‘Management Incentive Through Investment Equity’ (MITIE) encourages our employees to focus on what our customers want. MITIE’s success in delivering sustainable growth, through responsible and proactive engagement with stakeholders, has enabled the Group to become a FTSE 250 company, achieving annual revenues of over £1bn. 

MITIE Security is the division within MITIE that specialises in providing contract guarding, remote monitoring, key holding, patrol and alarm response services, electronic security and gallery attendants across the UK. 

Following the recent acquisition of Initial Security Limited (Initial Security UK), the UK manned guarding business of Rentokil Initial plc, MITIE Security became the second largest manned guarding business in the UK employing over 9,000 officers. Initial Security UK adds significantly to MITIE’s existing security business with over 6,000 employees in 18 branches across the UK, providing services to a wide range of government, commercial, industrial and retail clients on over 2,000 sites. 

MITIE CASE is unique training academy that provides a range of learning opportunities for MITIE employees, security sector companies (and non-industry concerns) and clients who are looking to invest in the education of their management teams as well as in specialist training for their frontline security team. 

MITIE CASE also provides professional security consultancy, investigation and due diligence training courses.