Mitie has been awarded Ambassador Level status under the Social Recruitment Advocacy Group (SRAG) Chartermark, the highest level of recognition for best practice in providing opportunities to support employability and help people from disadvantaged backgrounds into jobs. Mitie is one of just four organisations nationwide to be awarded Ambassador Level status following the Charter’s appraisal of its activity.
Established by PeoplePlus, a UK-based organisation focused on improving lives through employment support, skills training and workforce development, SRAG celebrates organisations that drive meaningful change around the recruitment of people from underrepresented groups. This includes the long-term unemployed, veterans and those with disabilities. To achieve Ambassador Level status, organisations must demonstrate clear and measurable action to support these individuals as they enter the workforce whether that be through apprenticeships, work experience or inclusive employment.
Central to achieving Ambassador Level status is Mitie’s ‘Plan Thrive’ strategy which launched in July 2025 with the aim of uplifting one million lives and transforming 1,000 communities over a three-year period, prioritising supported hiring and skills development. More widely, the Mitie Foundation has been the cornerstone of Mitie’s social impact initiatives since 2013, contributing to £316 million in social value during FY25 alone, as measured through Thrive Platform. The Foundation’s Ready2Work programme promotes inclusive recruitment through partnerships with charities, social enterprises, DWP, welfare-to-work providers, and local authorities, including Essex County Council, to provide support for people facing barriers to employment, such as care leavers. This employability and work placement initiative has already helped 347 people from underrepresented groups enter the workforce.
Achieving Ambassador Level status positions Mitie as a national benchmark for its conduct around inclusive recruitment, creating employment and offering apprenticeship opportunities for underrepresented groups across the UK. Mitie will collaborate with organisations across all levels of the Charter to provide mentoring and workshops which promote best practices and advance shared goals of inclusivity and social impact.
Helen Longfils, Group Director, Social Value, Mitie said:
“We are proud to be one of four organisations to achieve Ambassador status on the SRAG Chartermark, reflecting our unwavering commitment to inclusivity and meaningful social impact. This milestone demonstrates the progress we have already made through our ‘Plan Thrive’ strategy and reinforces our ambitions to create opportunities that uplift lives and help communities thrive across the UK.”
PeoplePlus said:
“We are delighted to formally congratulate Mitie on being awarded SRAG Ambassador status. This recognition is a testament to the outstanding commitment, innovation, and depth of work demonstrated throughout Mitie's Charter Mark submission process.
We were particularly inspired by Project Thrive, which, although still relatively new, shows great promise for contributing Social Value to a multitude of beneficiaries.
We also want to acknowledge and thank Mitie for their continued support of the Justice Recruitment Advocacy Group (JRAG)as we champion Social Recruitment for those who have experience of the Criminal Justice System together.”
Notes to editors
About Mitie: The Future of High Performing Places
Founded in 1987, Mitie employs 84,000 colleagues and is the leading technology-led Facilities Management, Transformation and Compliance company in the UK. We are a trusted partner to around 3,000 customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform better decision-making.
In each of our core services of engineering (hard services) and security and hygiene (soft services) we hold market leadership positions. We also deliver transformational projects in the areas of power and grid connections, building fit outs & modernisation, decarbonisation, fire safety & security and telecoms infrastructure, alongside compliance capabilities in fire safety & security and environmental services. Our sector expertise includes central government, critical national infrastructure, defence, financial services, healthcare & life sciences, local government & education, retail & logistics, manufacturing & media and transport & aviation.
We hold industry-leading ESG credentials, including a place on the CDP Climate change A List, and we have received multiple awards including Best Low Carbon Solution and Net Zero Carbon Strategy of the year. We have validated science-based targets that support our ambitions to reach Net Zero. We have been recognised as a UK Top Employer for the seventh consecutive year and Most Admired Company in the Support Services sector. We are also ranked 16th in the Top 100 Apprenticeship employers and ninth in the Inclusive Top 50 UK Employers list. Find out more at www.mitie.com
