Press Release

26 August 2021

Mitie lands new life systems contract with the Department for Work and Pensions

  • Mitie has won a new life systems contract with the Department for Work and Pensions (DWP) worth £29 million
  • Under the new contract, Mitie will be responsible for the maintenance of all water, fire, lift and electrical systems across 900 UK sites
  • This is in addition to Mitie’s existing contract to deliver cleaning, maintenance, and engineering services for DWP

Mitie’s Central Government and Defence team has won a new life systems contract with the Department for Work and Pensions (DWP). The contract, worth £29 million over 19 months, was won through a competitive tender.

At DWP's 900 sites across the UK, including job centres and offices, Mitie will be responsible for ensuring essential assets including water, fire, lift, and electrical systems are working efficiently through a programme of planned and remedial maintenance. Mitie will also carry out Statutory Asset Compliance checks to ensure that all of DWP's equipment meets legal requirements and is working safely.

As part of its Plan Zero commitment, Mitie is helping its customers reach net zero carbon emissions and so sustainability will be central to the delivery of this contract. With engineers regularly travelling between sites, Mitie will begin rolling out electric vehicles (EVs) to its colleagues to help cut emissions. The Mitie team will also consistently review equipment to identify any opportunities to reduce energy use and save carbon emissions by adjusting the settings of equipment or upgrading to more energy efficient systems.

These new services are in addition to Mitie’s existing contract to provide cleaning, maintenance, and engineering services for DWP at the same sites.

Brian Talbot, Managing Director, Central Government and Defence, Mitie, said:

“We are proud to announce the expansion of our relationship with the Department for Work and Pensions to provide our expertise maintaining critical assets. From establishing the use of electric vehicles through to making sure all equipment is running safely and efficiently, we will be helping to ensure the UK’s largest public sector department keeps its sites running smoothly, while also cutting its carbon emissions.”


Notes to editors

About Mitie 

Founded in 1987, Mitie’s job is to look after places where Britain works and is the leading facilities management company in the UK. We offer a range of services to  Central Government and Defence customers; Communities (Healthcare, Education and Local Authorities); and Technical Services(Engineering Services, Energy, Water and Real Estate Services) and Business Services (Security, Cleaning and Office Services) to Private Sector clients in Financial Services, Manufacturing, Transport, Retail and Telecoms and increasingly to the public sector. Finally, our Specialist Services (Care & Custody, Landscapes and Waste Management) division serves both the public and private sector in higher margin niche businesses. 

Mitie acquired Interserve’s FM business in December 2020 and now employs 75,000 people we are the champion of the ‘Front-Line Heroes’ who have kept Britain working during the COVID-19 pandemic. We take care of our customers’ people and buildings, through the ‘Science of Service’, delivering essential services and deploying industry leading technology to create safe and effective workspaces. 

The business continues to execute its technology-led strategy and in the past six months has received multiple awards

Find out more at www.mitie.com.