Mitie, the FTSE 250 strategic outsourcing company, has been awarded a ten year £177m contract with Hammersmith & Fulham Council to carry out housing repairs and maintenance.
As part of the contract Mitie will provide reactive repairs and planned maintenance works to over 17,000 properties across the London borough.
This is the second strategic partnership Mitie has with the Council having being awarded a three year £30m cyclical painting contract earlier this year.
Initiatives unique to the contract include a 24/7 contact centre, that provides a flexible appointment system enabling residents to select convenient times for repairs to take place. Mitie’s innovative approach to service delivery is expected to save the borough £20m on its repair bill over the next ten years.
Cllr Andrew Johnson, cabinet member for housing said:
"The council carries out around 50,000 repairs a year and when we ask residents what matters most to them, repairs comes out on top time and again. We look forward to a long and successful partnership with Mitie that will further improve standards and achieve the best value for money deal for residents possible."
Ruby McGregor-Smith CBE, chief executive of Mitie, said:
“We are extremely pleased to be further developing our relationship with Hammersmith & Fulham Council. We are looking forward to delivering innovative and efficient services and supporting the vision of this forward thinking Council.”
-ENDS-
For more information, please contact:
Natasha Kyriakou, Head of marketing, Property Management
E: Natasha.Kyriakou@mitie.com
T: +44 (0) 207 022 8403
M: 07919560196
