Our teams pay a visit to every tenant and make sure they carry out a visual inspection of their central heating system, including boilers, radiators, cold water tanks and cylinders as well as an inspection of all gas appliances and internal gas pipes. 

This is the first time that Tower Hamlets Homes have achieved a 100 per cent success rate as it’s always a challenge to get access to every property. 

Sayeed Kadir, Director of Asset Management for Tower Hamlets Homes said, "Gas checks are a vitally important part of our work to help keep tenants safe. This level of performance from the combined team is fantastic. Visiting every single one of our properties is a huge achievement and something that most social landlords only aspire to. The challenge now is to continue this in future years." 

EPS provides social landlords such as Crawley Borough Council, Amicus Horizon and East End Homes with a complete domestic heating package from installation, responsive repairs to annual safety and service inspections. 100% compliance has been achieved on all these contracts. All EPS gas engineers are ‘Gas Safe’ accredited and the company has a long and successful track record in managing gas contracts. Brian Hickey, Head of Domestic Energy for EPS, said: "100% compliance is always our goal on all our gas servicing contracts and this result is a good example of how teamwork and dedication can pay off."

For further information, contact: 

Susan Luckhurst, Marketing Manager, EPS
T: 01689 806 102 M: 07826 86282, E: susan.luckhurst@epsplc.com 

Erica Lockhart, Investor, Public and Media Relations Manager
T: 020 7022 8400 M: 07979 784488, E: Erica.lockhart@mitie.co.uk

Note to editors
EPS, Environmental Property Services, work for public landlords supplying Responsive Repairs and Decent Homes programmes to a number of Councils and Housing Associations including Newham Homes, A2 Dominion, Portsmouth and Croydon Borough Council.
EPS is part of MITIE.

What is MITIE?
We’re the strategic outsourcing and asset management company.

What does that mean in practice? Providing everything from strategic consultancy, to world-class delivery on the ground. From long-term infrastructure planning, to facilities management, property and engineering services. Our strategic input can add value at the highest level, while our practical management expertise can save customers money and maximise their returns.

At the same time, it’s not just what we do, but how we do it that makes us different. Our people are passionate about what they do, committed to working in partnership with their clients, and will always look for a fresh answer to a new challenge.

We work with our clients in three ways; some take full advantage of our whole range of expertise by buying the whole suite, others may only need one aspect of what we do:

Strategy and consultancy

+ Facilities and project management

+ Service delivery

In other words, we think, we manage, and we deliver.

The thinking phase is all about finding strategic answers to long-term challenges about assets and resources. Facilities and project management puts those plans in place, and our unrivalled range of services is one of the best in the business.

There’s a lot more to MITIE than you probably think. We’re a big company with big ambitions - a leading FTSE 250 support services business, with more than 54,000 people, revenues in excess of £1.7bn, and a reputation for being the best.